Safety & Security Resources

As a part of our Public Experience pillar in our 2025-2030 Strategic Plan, the Barrhaven BIA has been working closely with partners to compile resources for businesses, including how to advocate for a greater police presence in Barrhaven, how to report incidents, police resources, graffiti removal, and accessing social organizations servicing Barrhaven.

Make the Right Call

When you “Make the Right Call” to the Ottawa Police Service (OPS) you are helping to help build a safer community for everyone who lives here.

How to Advocate for More Police Presence and Service in Barrhaven

  • OPS annual budget surveys.
    • As these are issued, we will share them broadly with member businesses and property managers to fill out.
  • Email Councillors and the Mayor.
    • As the BBIA collects information from our members and community groups through regular engagement, we will call on all to communicate our common concerns as well.
  • Coordinate and assist with public delegations.
    • Encourage, facilitate and coordinate various groups to attend city and OPS committee meetings to present and support arguments for more policing.
  • REPORT ALL INCIDENTS ONLINE AT OTTAWAPOLICE.CA , NO MATTER HOW FREQUENT OR SMALL, OR BY MAKING A CALL.

Graffiti Removal

The BBIA is offering a new program for our members in 2025. Barrhaven commercial property owners/managers may report graffiti and the City will remove it and the BBIA will recover the costs from our Anti-Graffiti Program Agreement grant.

Here is how it will work;

  • Graffiti should be reported to the following links:
  • This sends a notification directly to the Graffiti Supervisor and Crew Leader and when it is urgent, such as hate or offensive graffiti, it will also send a notification to the “On Call” contact.
  • Teams are available Monday to Friday to remove graffiti within a 24-hour response time after the service request is received.
  • The removal teams are on call during weekends for the removal of hate and offensive graffiti. They will respond within 12 hours after the police investigation is completed. The Graffiti team is usually on-site within 2 hours.
  • Graffiti removal may be performed at the City’s discretion for up to 10 feet from ground level.
  • Request for graffiti removal higher than 10 feet from the ground level might need additional equipment. This would be at an additional cost and would be discussed with the BIA for approval, before proceeding with the removal.
  • The city will provide pre and post photos of all graffiti tags removed along with measurements.
  • City removal for graffiti on unpainted surfaces such as brick and bare concrete is to be washed with environment-friendly chemicals.
  • Paint matching will be provided for painted surfaces. The city uses 100% acrylic paint.
  • City staff (Supervisor or Crew Leader) will provide a monthly report to the Barrhaven BIA of graffiti removed in the BIA area as soon as a financial report is received from the Finance Services Department (NOTE: there may be a delay of a few weeks). The report will show the address, date, type of surface cleaned, square footage, cost, and a before and after picture of all the graffiti.
  • During an emergency on weekends, if a paint “cover-up” is required the city may paint the affected area with the closest colour available to hide the graffiti, then return on regular hours to colour match and fix the affected area.

Sign Up for Cam Safe

  • CAMSafe is a voluntary registry where residents and businesses can provide their contact details and indicate their willingness to share recorded security footage with police when needed. This modernized approach to community safety is a new version of Neighbourhood Watch and aims to create a valuable resource for law enforcement agencies across Ontario.
  • The program strictly maintains privacy and security. The database, accessible only by police, contains basic contact details and camera locations—officers do not have access to live footage. Registrants retain full control over their participation and can update or remove their information at any time.
  • When a crime occurs, officers can consult CAMSafe to identify registered cameras in the vicinity. The system provides a screenshot of the camera’s perspective that registrants upload when signing up, enabling officers to determine whether relevant footage may be available. If so, police will reach out to the registrant to request video evidence that could aid in the investigation.
  • For more information on CAMSafe, please visit ottawapolice.ca/camsafe or email camsafe@ottawapolice.ca.
  • Register at camsafe.ca/register.

In 2025, the Barrhaven BIA has delivered FREE Window Mounted Security Cameras to Barrhaven BIA Member Businesses in support of the CAMSafe program. If you are interested in a free camera for your business, CLICK HERE to find out more and get your name on the waiting list for our next round of deliveries.